1. Introduction
ShantiKrupa Enterprise (“ShantiKrupa”, “we”, “us”) operates shantikrupa.in. This policy explains what information we collect through this website, why, and how you can contact us about it.
2. Information We Collect
- Contact and enquiry forms: name, phone number, email address, and the message content you submit.
- WhatsApp enquiries: when you use a “WhatsApp” or “Enquire” button on this site, it opens a conversation in WhatsApp with a pre-filled message — your WhatsApp number and the conversation itself are then handled under WhatsApp’s own privacy terms, not this site’s.
- We do not process online payments and do not collect any payment card information — this site is enquiry-only.
- We do not require account creation to browse or enquire.
3. How We Use Your Information
We use the information you provide solely to respond to your enquiry, provide a quote, or deliver the service you’ve contacted us about. We do not sell your information, and we do not use it for marketing you haven’t asked for.
4. Cookies and Third-Party Content
- This site embeds a Google Maps view of our office location, which may set cookies from google.com governed by Google’s own privacy policy.
- If a content delivery or security service (for example Cloudflare) sits in front of this site, it may set cookies strictly necessary for security and performance — these are not used to track you across other sites.
- As of this policy’s last-updated date, we do not use analytics tools such as Google Analytics on this website.
5. Sharing Your Information
We do not sell or rent your personal information. It may be shared with:
- WhatsApp/Meta, only in the sense that a WhatsApp conversation you start is hosted on their platform.
- Service providers who help us operate this website (e.g. hosting), bound to only use data as needed to provide that service.
We do not otherwise share your information with third parties.
6. Data Retention
We retain your enquiry information only as long as needed to respond to you and, where applicable, to maintain records of service/AMC history for customers.
7. Your Rights
Under India’s Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at info@shantikrupa.in or +91 97141 07489.
8. Children’s Privacy
This website is not directed at children, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.
10. Contact Us
Questions about this policy: info@shantikrupa.in · +91 97141 07489 · M 31-32, Second Floor, Shyam Plaza, B/s Khatu Shyam Mandir, VIP Road, Vesu, Surat, Vesu, Surat